Executive Committee

Before joining PTSB as Chief Financial Officer in 2017, Eamonn worked as Chief Financial Officer at Bank Zachodni WBK S.A. (“BZ WBK”), Banco Santander’s publicly listed Polish retail and commercial bank. (BZ WBK was formerly 70% owned by AIB. Banco Santander acquired that AIB stake in 2010.) During his period as CFO, Eamonn executed the merger of BZ WBK with Kredyt Bank to form Poland’s number three bank, placed over 20% of the bank on the Warsaw Stock Exchange through a Euro 1.2bn secondary IPO and led the acquisition of a controlling stake in Poland’s number one Consumer Bank. Prior to joining Santander, Eamonn worked for the AIB Group in a variety of different roles.

Eamonn brings to the Board extensive international banking, accounting, corporate treasury and leadership experience with a significant customer focus which is reflected in the Bank’s Purpose, Ambition and Strategy to build trust and grow a sustainable Bank for the longer-term.

Key Strengths, Skills and Experience

Nicola is a qualified Accountant (ACMA) with over 20 years’ experience operating at a senior level within the Retail Banking sector in Ireland. Nicola brings a strong understanding of the commercial, strategic, operational, financial and regulatory requirements of Banking. Nicola’s strong business acumen and in-depth knowledge of Permanent TSB is of huge value to the Bank, particularly as we evolve our business to achieve our ambition of becoming Ireland’s best personal and small business bank.

Barry D'Arcy was Chief Risk Officer of KBC Bank Ireland and a member of the KBC Ireland Executive Committee and Board of Directors. Barry had undertaken a number of roles in KBC Ireland including Head of the Finance function of the bank. Barry has accumulated extensive experience in his career across the financial services  and technology industry. Barry holds a Bachelor of Business Studies from the University of Limerick and is a member of the Chartered Institute of Management Accountants.

Barry in his role of Chief Risk Officer is responsible for the risk, compliance and regulatory activity of PTSB.

Claire, a Chartered Accountant with over 20 years’ experience, joined the Bank in 2021 as the Bank’s Head of Group Internal Audit from KPMG, where her most recent role was Managing Director, Risk & Regulatory Consulting. In this role Claire led major risk transformation projects and the delivery of internal audit services to a portfolio of financial services clients for over six years. Prior to her role as Managing Director, Risk & Regulatory Consulting, Claire held a number of senior roles including: Retail Division Audit Partner in the Group Internal Audit division of Bank of Ireland and Deputy Group Secretary of Bank of Ireland.

Internal Audit provides independent assurance to the Board over the adequacy and effectiveness of the governance, risk management and control processes in operation across the Bank. Claire is a regular attendee at Group Executive Committee meetings but, in accordance with good governance practice, has no voting rights. Claire has a direct reporting line to the Chairman of the Board Audit Committee.

Patrick joined the Bank in December 2018 as Retail Banking Director. Patrick has over 25 years’ experience across the banking industry holding a variety of senior management roles in Strategy, Product and Proposition Development, Marketing, Private Banking and Retail Sales and Service Distribution. In his role as Chief Retail Banking Officer, Patrick has responsibility for the commercial performance of the retail banking business including sales strategy and service provision to PTSB customers through the following channels: Branch, Direct, Digital, Broker, Mobile Mortgages, Private Banking, Business Banking and Asset Finance.

The Retail Banking Division is responsible for all sales and service channels and the Bank’s Channel Strategy. The Function has multi-channel oversight across sales and service with a focus on improving customer experience, meeting customer needs and wants, enabling income growth and delivery. The division closely collaborates with the Customer and HR Team on customer propositions and experience.

Tom is an experienced business change and IT leader with wide experience of Digital and Technology enabled transformation. Tom joined the Bank in 2017 from AIB where he had worked since 1992, and where he was most recently Head of Digital Transformation Delivery. Tom has held various senior technology leadership roles including: Head of Customer Engagement Technology, AIB Digital and Group Head of IT Infrastructure & Operations.

Group Technology has responsibility for the development and implementation of the Bank’s Technology strategy, the implementation of the Digital Transformation roadmap and the full portfolio of IT Change Delivery. This involves close collaboration with the Retail Banking and Group Operations teams to design and deliver on the Bank’s Digital Transformation. The Division also has responsibility for the day-to-day critical operations and protection of technology enabled customer services.

Ger is the Chief Customer & People Officer and has been a member of the Executive Committee since 2012. Ger is an experienced commercial leader who has held a number of senior retail, commercial and customer roles prior to his appointment as HR Director in 2017. In 2020 Ger’s role was expanded to include ‘Corporate Development’ which brought the strategic disciplines of; marketing, brand, corporate affairs, customer experience, sustainability and communications together with organisation design, talent development, people experience and culture evolution. In his current role, Ger is responsible for the development and implementation of all aspects of the Bank’s Customer and People Strategy, including the Bank’s Commercial strategy, Customer Enablement strategy, Product strategy, Marketing, Brand and Sponsorships strategy, as well as the Bank’s Talent, Reward, Learning and Culture strategies. Ger is A Certified Bank Director and holds a MSC in Business Management.

Leontia joined PTSB in 2018 as Head of Corporate Affairs and Sustainability and has over twenty years’ experience in Corporate Affairs, Reputation Management, Colleague Communications, Sponsorships, Corporate Social Responsibility and Sustainability. In her previous role as part of the Bank’s Senior Leadership Team, she led out on a number of the Bank’s key strategic initiatives, including PTSB’s reputation management, sponsorship and sustainability programmes.

In the role of Chief Sustainability & Corporate Affairs Officer and as a member of PTSB’s Executive Committee, Leontia is responsible for building and proactively managing the Bank’s Corporate Affairs Strategy alongside responsibility for PTSB’s Corporate Social Responsibility and Sustainability strategies.

Peter joined the Bank as Chief Operations Officer in 2021 from AIB, where his most recent role was Head of Customer Services. In this role, Peter was responsible for leading multiple activities in both Ireland and the UK including; including; Payments, Treasury services, Financial Crime, SME Lending and the Customer Service Centre. Prior to his role as Head of Customer Services, Peter held a number of other senior executive positions at AIB including; Head of Payments, Cards and Treasury Services, Head of Payments and Head of Payments Transformation.

Group Operations encompasses Banking Operations, Collections & Recoveries and other key functions. The business unit is focussed on consolidating, standardising and simplifying activity so as to enable the Bank to deliver an exceptional customer experience, while also generating efficiencies.

Andrew has extensive legal advisory experience, in both private practice and in-house roles. Andrew joined the Bank in 2014 and became a member of the Executive Committee in 2015. Prior to joining the Bank, Andrew was a partner in a leading corporate Irish law firm, where he worked for over 10 years. While in private practice, Andrew advised a number of Irish and international banks and financial services institutions.

In his role as Legal Counsel, Andrew leads the Bank’s Legal function. The Legal function is responsible for overseeing all legal aspects of the Bank’s business, as well as inputting into the Bank’s strategic decisions and identified growth opportunities. The Legal function also provides support to ensure that the Bank’s operations, products and service strategies are designed to consistently adhere to legislative/regulatory requirements and best practice.