Cookie Policy

Who we are

Permanent TSB has a long banking history, stemming over 200 years, making us one of Ireland’s longest serving financial services institutions.

What are cookies?

When you visit Permanent TSB Website, we use cookies to maintain your connection to the Website. A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Cookies help Permanent TSB to provide you with a good experience when you browse the Website and also allow Permanent TSB to improve the Website. By continuing to browse the Website, you are agreeing to the use of cookies. If you do not agree to the use of cookies, please stop using the Website immediately.

Which cookies are used on this website?

The essential and necessary cookies on this Permanent TSB website are used for security reasons or are necessary to make the website work. The functional cookies on this website serve to improve your user experience. They store the preferences indicated by the visitor (e.g. language preference) and recognize the visitor each time he or she visits the website. The optional cookies on this website are used primarily for analytical purposes.

This website uses Google Analytics, a web analysis service provided by Google Inc. for statistical purposes. Google Analytics uses cookies to analyse how visitors use this website. The information generated by the cookies about your use of this website (such as your IP address, the time you visit the website, the type of browser you use, the pages you visit and the files you download) is used to compile reports on the website activity and to help improve our website. These data are kept in pseudonymized format so that you cannot be directly identified.

Name	Description	Category	Expiry
AWSALBCORS	This cookie is the visitor-centric cookie that has a lifetime of max 6 months from the last update time.	Strictly necessary	End of browser session
_conv_v	The has_js cookie is used to determine whether the user's browser has enabled javascript or not.	Strictly necessary	End of browser session
ASP.NET_SessionId	General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.	Strictly necessary	End of browser session
AWSALBTGCORS	The "AWSALBTGCORS" cookie is also related to Amazon Web Services (AWS) and is an extension of the "AWSALBTG" cookie, which stands for AWS Application Load Balancer Target Group CORS (Cross-Origin Resource Sharing) cookie.	Strictly necessary	7 day
__CookieConsentV300	_Cookieconsent cookie is a plugin used to comply with EU guideline	Strictly necessary	90days
__cf_bm	To read and filter requests from bots.	Strictly necessary	A few seconds
_cfuvid	The _cfuvid cookie is set on a user’s browser to assign them a unique ID in addition to identifying them through their IP address. Without this cookie, visitors to a site will be recognized as the same user if they share the same IP, and any data collected will be shared for all users with that IP.	Strictly necessary	End of session
_ga	Used to distinguish users.	Performance Cookies	2 years
_gid	Used to distinguish users.	Performance Cookies	24 hours
_gat	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_ .	Performance Cookies	1 minute
__hmpl	Collects information on user preferences and/or interaction with web-campaign content	Optional	End of browser session
_conv_s	The "_conv_s" cookie is used to track and measure conversions that occur as a result of Google Ads campaigns. When a user clicks on a Google Ads advertisement and lands on a website, this cookie is set to track and attribute the conversion back to the specific ad click.	Optional	End
ajs_user_id	The "ajs_user_id" cookie is associated with the Amplitude analytics platform. Amplitude provides businesses with tools to analyze user behavior and track various metrics to improve their products and services.	Optional	End
_hjIncludedInSessionSample	The "_hjIncludedInSessionSample" cookie is used by Hotjar to determine if a user's session is included in the data sampling for analytics purposes. Hotjar samples a portion of user sessions to provide aggregated insights about user behavior on a website.	Optional	End
_hssrc	Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.	Optional	End of browser session
1P_JAR	The "1P_JAR" cookie is used to collect information about how visitors use a website and helps Google tailor ads to the user's interests. It can track the user across different websites that utilize Google services, such as Google Analytics and Google Ads.	Optional	End
APISID	The "APISID" cookie is used to store unique identifiers that help Google track and analyze user activity across different websites. It is primarily used for advertising purposes, such as delivering targeted ads and measuring the effectiveness of advertising campaigns.	Optional	End
_uetvid	The "_uetvid" cookie is used by Microsoft Advertising to track and store a unique identifier for each user.	Optional	End
_utmt	The "_utmt" cookie is used to control the request rate to the Google Analytics service. It is set by the Google Analytics tracking code to manage and limit the number of requests sent to the Google Analytics servers, ensuring efficient and accurate data collection.	Optional	End
_hstc	The "_hstc" cookie is used by HubSpot to track website visitors. It helps to identify unique visitors and keep track of their interactions across multiple sessions. The cookie stores a unique identifier that is associated with each visitor and is used to distinguish one visitor from another.	Performance Cookies	0 days
_ssid	The “SSID” cookie is used to play YouTube videos embedded on the website.	Performance Cookies	0 days
_Secure-3PSIDCC	The "_Secure-3PSIDCC" cookie is set when you visit a website that uses Google's advertising services or displays Google ads. It helps collect information about your browsing behavior and interests across different websites to deliver personalized advertisements.	Performance Cookies	0 days
_qca	The "_qca" cookie is used by Quantcast to collect and track anonymous information about website visitors.	Performance Cookies	0 days
_utmc	The "_utmc" cookie was previously used in conjunction with the "_utmb" cookie to determine the duration of a user's visit to a website.	Performance Cookies	0 days
_atuvc	The "_atuvc" cookie is used by AddThis to track the usage of the social sharing buttons on a website. It counts the number of times a webpage has been shared using the AddThis sharing buttons and provides an aggregated total for each social media platform.	Performance Cookies	0 days
_hjid	The "_hjid" cookie is used by Hotjar to uniquely identify a user's session on a website. It helps Hotjar associate user interactions with a unique identifier, allowing it to track and analyze user behavior across multiple pages and sessions.	Performance Cookies	0 days
AID	The "AID" cookie is set when you visit a website that uses Google's advertising services or displays Google ads. It helps collect information about your browsing behavior and interests across different websites to deliver targeted advertisements	Performance Cookies	0 days
_fbp	The "_fbp" cookie is used to track user interactions and conversions that occur on websites that have implemented Facebook Pixel. It helps attribute actions such as purchases, sign-ups, or other desired actions to specific Facebook ads or campaigns.	Performance Cookies	0 days
_hssc	The "_hssc" cookie is associated with the HubSpot marketing platform. HubSpot provides a suite of marketing, sales, and customer service tools for businesses.	Performance Cookies	0 days
_hjAbsoluteSessionInProgress	The "_hjAbsoluteSessionInProgress" cookie is used by Hotjar to detect whether a user's visit is included in the data sampling defined by the website's Hotjar tracking script. It helps ensure accurate data representation and prevents multiple recordings or interactions from being counted as separate sessions.	Performance Cookies	0 days
ANID	The "ANID" cookie is associated with Google's advertising services. It is a third-party cookie used for tracking and targeted advertising purposes.	Performance Cookies	0 days
_ga_	To generate statistical data on how the visitor uses the Service	Performance Cookies	0 days
_hjTLDTest	The purpose of the "_hjTLDTest" cookie is to check if the Hotjar tracking script can correctly track the domain and subdomain of the website. It helps ensure that Hotjar is accurately capturing user data and behavior across different domains and subdomains of a website.	Performance Cookies	0 days
_gat_UA-nnnnnnn-nn	Google Analytics Cookies	Performance Cookies	0 days
_gaexp	The "gaexp" cookie is associated with Google Optimize, a website optimization and experimentation tool provided by Google. Google Optimize allows website owners to run A/B tests, multivariate tests, and personalization campaigns to improve user experiences and achieve specific goals on their websites.	Performance Cookies	0 days
_D9J	Used for performance optimisation to match the request containing the the device attribtuion to the same edge node.	Performance Cookies	0 days
anj	The "anj" cookie is used to track and deliver targeted advertisements to users across various websites that participate in the AppNexus/Xandr advertising network. It helps to identify unique users and collect information about their browsing behavior and interests.	Performance Cookies	0 days
aam_uuid	The "aam_uuid" cookie is used to uniquely identify users and track their interactions across websites that utilize Adobe Audience Manager. It helps collect and synchronize user data, such as demographic information, interests, and online behaviors.	Performance Cookies	0 days
_hluid	The purpose of the "_hluid" cookie is to uniquely identify users and track their interactions within the Help Scout platform. It helps maintain session information and personalize the user's experience during their support interactions.	Performance Cookies	0 days
_abexps	The "_abexps" cookie is used to store information about the experiments and variations that a user is exposed to during their visit to a website.	Performance Cookies	0 days
_Secure-3PAPISID	The "_Secure-3PAPISID" cookie is associated with Google's advertising services. It is a third-party cookie that is used for tracking and targeted advertising purposes.	Performance Cookies	0 days
_utmb	The "_utmb" cookie stores a timestamp of when a user arrived on a website, and it's typically set to expire after 30 minutes of inactivity. If a user visit additional pages within that 30-minute timeframe, the cookie would be updated to reflect the current timestamp.	Performance Cookies	0 days
_gclxxxx	Google conversion tracking cookie	Performance Cookies	0 days
_utma	The "_utma" cookie is used to distinguish unique visitors to a website. It generates a unique identifier for each user, which is then used to track their interactions and sessions on the website. This cookie helps Google Analytics provide accurate and aggregated data on visitor counts and user behavior.	Performance Cookies	0 days
_lfa	The "_lfa" cookie is associated with the LiveChat service, which is a popular live chat and customer support software used by many websites.	Performance Cookies	0 days
ajs_anonymous_id	The "ajs_anonymous_id" cookie is typically associated with the analytics.js library provided by the Segment platform. Segment is a customer data platform that allows businesses to collect, manage, and utilize data from various sources.	Performance Cookies	0 days
_conv_r	The "_conv_r" cookie could be related to tracking and measuring the effectiveness of advertising campaigns. It may store information about the referral source or the specific campaign that led a user to visit a website.	Performance Cookies	0 days
_dlt	When a user visits a website, they may be presented with a cookie consent banner or pop-up that allows them to accept or decline the use of cookies. If the user chooses to decline or manage their cookie preferences, the "_dlt" cookie is often set to remember their decision.	Performance Cookies	0 days
ajs_group_id	The "ajs_group_id" cookie is used to identify a specific group or cohort of users.	Performance Cookies	0 days

How to delete or disable cookies?

You can set your cookie preferences when you first visit this website. You can give permission to store optional cookies on your computer or mobile devices. Essential, necessary and functional cookies cannot be refused. If you no longer want this website to store optional cookies on your computer, you can change your cookie preferences here

You can also change your browser settings on your computer to delete existing cookies and to disable the storage of new cookies. The procedure is different for each browser. Consult the help function of your browser if necessary.

Most cookies are only retained for the duration of your visit to the website. Some cookies are stored for longer, but always for a limited period. This means that they automatically expire after a certain length of time and cease to store details of your website visit.

How to disable cookies in your browser

Here's how to prevent new cookies from being installed and how to delete existing cookies. The exact procedure depends on which browser you are using.