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"Despite the challenges that 2020 brought, I am confident that the Bank is in a strong position to make the most of the opportunities that will arise in the post-pandemic recovery phase.

I have made it the organisation's priority to continue to build trust with our customers and re-connect with the Bank's community heritage. We will keep an unrelenting focus on making Permanent TSB the best bank it can possibly be, continuing to grow, continuing to support our customers and continuing to find new and better ways to serve them and the communities in which we operate.

While 2020 was a loss making year for the Bank, the second half of the year saw the Bank increase its new lending volumes and transactional activity as the economy began to reopen. Our active mortgage offer pipeline is at a strong level and positions us well to continue our strong performance into 2021.

I can assure you of the commitment that my colleagues and I share to combine the best of our digital offering with that of our long history of personal service, as we continue to rebuild trust, build a sustainable bank for the future, and fulfil our ambition of being Ireland's best personal and small business bank.

And finally, we have ambitious plans to grow our position in the Retail and SME markets in Ireland and support customers and communities across the country. In line with that ambition, the Bank is in early discussions with NatWest in relation to acquiring certain elements of the Ulster Bank businesses in the Republic of Ireland. This includes certain Retail and SME assets, liabilities and operations. Until an acquisition is finally concluded there can be no certainty that an acquisition will occur or on what terms. Any such transaction would be subject to normal shareholder and regulatory approvals."

- Eamonn Crowley, Chief Executive

2020 Annual Results

CEO Message

Annual and Interim Reports

TITLE REPORT WEBCAST PRESENTATION OTHER ZIP
PTSB PLC – 2020 Full Year Report PDF
PTSBGH - 2020 Full Year Report PDF
PTSB - 2020 Interim Report PDF
PTSBGH - 2020 Interim Report PDF

Other Documents

TITLE REPORT WEBCAST PRESENTATION OTHER ZIP
Country by Country Reporting PDF
Pillar 3 Disclosures 2020 PDF